vBoxxCloud version v1.7.0.395  is now live and some great features are updated!

Release Notes:


Advanced Organization Policies

Admins now have the capability to enforce a maximum number of users and child organizations for a specific organization. In addition, administrators can enable or disable certain features for organizations including: custom branding, WebDAV integration, backup creation functionality, and ability to cloud-enable file servers.

Dual Hostnames

vBoxxCloud now has the option to utilize dual hostnames eliminating the use of port 510. This feature will allow all external agent and web links to connect via port 443 and map internally to separate and independent IP addresses on ports 443 and 510. This feature can be enabled on installation or on an existing configuration by a system administrator on the System Settings page.



  • Added batch upload functionality where several events are written to the database in one transaction.
  • Improved the handling of folder move events.
  • Sync now checks file size in addition to modification time when uploading files.
  • Fixed issue where sync would get stuck on a file that lacked full System permissions. Now, sync will skip these files and continue scanning.
  • Recycle.bin system folder is now a hard-coded exclusion.


  • Added improvements to limit high CPU usage for the agent_gui service.
  • Services name is now branded.
  • The Activity tab on the Agent will now display events in the locally configured system time instead of UTC/GMT.
  • In the context menu that appears when right-clicking on the SyncedTool icon in the system tray, a new option has been added: Go to web portal. Clicking on this option opens up the default web browser and navigates the user to his “My Files” page.
  • Improved installer to better handle custom branding configurations as well as custom DPI settings.

Share Links

  • If configured, an organization's custom logo will now appear on both the Disclaimer page and on the file/folder share link page.
  • Fixed issue where the user would receive a 500 error when navigating to an expired share link via a public URL.
  • Fixed web issue where a share link would fail to generate for folder names containing the "#" symbol.

Outlook Plug-in

  • The Outlook plug-in is now supported on Microsoft Outlook 2007.
  • Fixed issue where the Outlook plug-in would crash when attempting to load a file with no file extension.
  • Resolved issue where the Outlook plug-in would not install properly on a Citrix or other virtualized environment due to complicated Windows installation paths.
  • Improved installer to better handle custom branding configurations as well as custom DPI settings.


  • Fixed issue where updating organization policies via the API would fail if full parameters were not supplied. Now, these parameters are optional and only the company ID is required.

Web UI


  • Special characters are no longer allowed in the Company Name field in the Branding section.
  • Added a 30 character limit to the Company Name, Program Name, and Folder Name fields in the Branding section of System Settings
  • Added a tool-tip to the Organization Settings page to describe the functionality of the field Share Disclaimer.
  • Removed organization drop-down on account creation page to minimize confusion.
  • Shared files and folders in the "Items You Have Shared" section are now sorted in descending order by date created. Shared files now also display max number of downloads specified.
  • Fixed issue where deactivated shares would still appear on the Guest account homepage.
  • The trashcan icon for “Erase Deleted Files” will now only appear if the “Show Deleted” button is selected.
  • Active Directory user logon name now displayed under user's name on Account tab. Email is displayed when account is non-AD import.
  • Added ability to hide or display inactive alerts.
  • The button to restore deleted files has been enhanced to include the text "Restore Deleted" to minimize confusion.
  • Added the following text to the UI when mapping folders via File Server Enablement: “You cannot map a folder to the account that is registered on the file server enabled machine or any Team Share that account is subscribed to. These accounts will be removed as options in the drop-down.
  • Users cannot create Backups or File Server Enable a machine if the Agent on that machine has disabled remote browsing. Previously, there would be no notification on the Web UI; now, a message will be displayed to the user if remote browsing has been disabled.
  • Improved usability on the Policies page by updating error messages that are displayed to the user.
  • Searching for a file on the web portal will no longer bring up all revisions for that file.
  • Users will encounter a 403 error when navigating to a location they do not have access rights to.
  • General UI improvements and fixes.

Activity Logging

  • Improved activity logging for guest actions.
  • Activity is now logged if an account is unlinked from a machine through the web UI.
  • Added activity logging in the event that the encryption key or the encryption key mode has been changed.
  • Fixed typo in activity logging when changing the bandwidth throttling for a machine.


  • Fixed issue with Autotask PSA integration where accounts defined in Autotask with an account number of 0 would not populate in the account drop-down field in vBoxxCloud.
  • Improved the sorting of pre-populated fields that are inherited when integrating a PSA system with vBoxxCloud. Specifically, if using ConnectWise, the Company field is now alphabetized and incorporates nested relationships. If using Autotask, the Account field is now alphabetized and the Priority, Queue, Status, and Source fields will sort based on the order defined in the admin panel.


  • Added feature to allow end users to create their own Team Shares. This feature is controlled by the organization policy "Allow users to share files?" If enabled, an end user can create a Team Share via the 'Shares' tab in the My Files section and subscribe any other non-guest user belonging to his organization. Currently, user-created Team Shares only provide web access to their subscribers. If a user-created Team Share is deleted by its owner, the data will not be retained on the server.
  • Implemented new reporting feature called File Report. The File Report is located as a separate tab in the My Files section. This report documents the following changes for each file and folder per root that a user is subscribed to:
    • Location
    • Name
    • Last Modified: date, user, interface
    • Size


In addition, this report can be exported as a CSV file


  • On the Machines tab, the following information is now logged and displayed for each machine registered with an agent:
    • Machine nickname: if configured via the Modify link
    • Agent Version: the version the agent is running
    • Connection to Server Last Established: timestamp indicating when the Agent last established a connection
  • Feature added where accounts can now be created via the importing of a CSV file. Each line in the CSV file must be configured as: First Name, Last Name, Email Address, Quota in GB. Accounts imported via CSV file can also be subscribed to multiple Team Shares.
  • When enabling 2-step authentication, the authentication code is now sent in both the subject line and the body of text messages.
  • The following organization policy has been added: Force password change after. If configured, any users of the specified organization will be required to change their password upon their next log-in to the web after the specified age period has passed. This policy setting is set to no value and disabled by default.
  • To improve performance, files with extensions longer than 4 characters will no longer be displayed on the dashboard or in the reports.
  • System and organization administrators now have the ability to deactivate multiple backups at once.
  • Added new user account setting: Email when I reach. This setting will allow the user to receive email alerts when he reaches 50%, 80%, and/or 100% of his storage quota.
  • Users can now restore deleted files from a specified date range.
  • Added ability to delete more than 1 user at once.
  • Added Bell Mobility as a Mobile Service Provider.
  • Improved reporting to better capture and present data.